staying at holiday inn express exceeded my expectations. the clean and cozy king room offered a great night’s sleep, and the friendly staff made me feel welcomed. i loved the delicious breakfast spread with freshly baked pastries and ample coffee options on this trip to woodhaven.

the air conditioning was quite noisy.

This place suits me perfectly with great amenities like the indoor pool, jacuzzi, and 24-hour reception. On my first stay, staff helped with printing, making me feel welcome.

Had an amazing time with friends! We explored Heritage Park and Gateway Golf Club. The staff were super accommodating, especially Rebecca, who went out of her way to help us. Perfect for a group getaway, just keep in mind that bathroom cleanliness could use a little improvement. Overall, it’s a solid choice for a fun stay.

One of our friend's bathrooms wasn't up to par. They mentioned it could have used a thorough cleaning, which was a bit of a letdown during our stay.

clean but not perfect

The hotel was nice and clean, providing a comfortable environment for our stay. The location was very convenient, making it easy to access nearby attractions. I also appreciated the friendly staff who were always ready to assist. The breakfast spread offered a good variety of options, and I enjoyed the fresh pastries. Overall, it felt like a solid choice for our getaway.

However, I observed that the cleanliness of the bathroom could be improved.

I had a great stay. The pool area was well-maintained and enjoyable. Rooms were cozy and very clean. Staff were polite and attentive. Breakfast options were satisfactory with decent variety. 😊

I had a lovely stay! The spacious room was super clean, and the delicious breakfast with fresh omelets was a highlight. The hotel felt newly renovated, which was a pleasant surprise.

I loved the spacious layout of the hotel, with bright common areas and easily accessible features, making it comfortable for seniors like myself. The staff were attentive, and I truly appreciated the cleanliness of my room.

Improved cleaning for the bathrooms would be appreciated.

Strongly recommend for a city trip

Welcoming staff, clean room, the complimentary breakfast was fantastic in fueling our day of explorations.

None.

will come back

The room was super cozy with a flat-screen TV, air conditioning, and a mini fridge. It had a private bathroom and the shower worked great. Enjoyed relaxing at the indoor pool and hot tub. Breakfast was solid with hot oatmeal and fresh pastries. Everything was cleaned well, and the staff was very nice.

The staff exhibited exceptional attentiveness, especially with special requests for a quiet room. The breakfast options were enjoyable, and the cleanliness of the facilities was impressive. However, the check-in process was delayed due to staff busyness, and late check-out requests were not properly logged, causing confusion. Overall, the experience had its ups and downs, but the helpfulness of the team stood out.

The amenities were great, especially the fantastic pool and the complimentary cookies in the lobby. Our room was spacious and clean, perfect for the family vibe. We enjoyed the peaceful atmosphere, making it a great getaway.

Friendly staff made check-in smooth. Breakfast choices included hot options like eggs and pancakes. The hot tub had unpleasant fumes that caused discomfort.